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Contents
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Foreword
5
Executive summary
6
Frequently asked questions
8
Contents
10
1. Overview
10
1.1 Background
16
2. Maintaining the asset
17
2.1 Roadworks and traffic management
17
2.1.1 Coordinating roadworks
18
2.1.2 Safety at roadworks
19
2.2 Inspections
19
2.2.1 Safety inspections
20
2.2.2 Detailed inspections
21
2.3 Maintenance
21
2.3.1 Cyclic and reactive maintenance
24
2.3.2 Landscaping
25
2.3.3 Structures
29
2.4 Design
30
2.5 Improving safety
32
2.6 Sustainability
34
2.7 Planned maintenance
34
2.7.1 Operations
35
2.7.2 Works contracts
38
2.8 Winter
43
2.9 Emergencies
46
3. Ensuring delivery
47
3.1 Management systems
52
3.2 Information systems
53
3.3 Continuous improvement
56
4. Ensuring value
57
4.1 Financial spend
58
4.2 Budget, orders and spend
60
4.3 Claims and commercial issues
61
Performance at a glance
63
Glossary of main terms
65
Acronyms
66
Useful websites
