Chapter 3
Delivery of agreed programmes
Key points
Delivery of programmes in advance of works
• NE and NW performed well, submitting programmes on time. There is room for improvement in SE and SW.
Performance against programme
• SW was successful in delivering all its programmes.
• NE and NW delivered most of their work to programme, whilst SE’s performance was not as strong.
• Across all Units the delivery of minor improvements to programme was often delayed due to factors outwith the OCs’ control.