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Contents

 

3 Foreword
5 Executive summary
7 Frequently asked questions
   
11 1. Overview
11 1.1 Background
   
17 2. Reliable journey times and safety on the network
18 2.1 Planning roadworks
19 2.2 Maintenance
19

2.2.1 Cyclic maintenance

20 2.2.2 Capital maintenance - operations
20 Value study 1 – pavement condition on routine patching
22

2.2.3 Capital maintenance - works contracts
23

Value study 2 – works contracts
25

2.2.4 Structures

27

2.2.5 Principal inspection of structures

28 2.3 Road defects
28

2.3.1 Repair of serious defects

28

2.3.2 Reporting defects
30

2.4 Winter
31

Value study 3 – winter service
34 2.5 Safety
34

2.5.1 Safety at roadworks sites
35

2.5.2 Safety improvements
37 2.6 Emergencies
   
39 3. Delivery of agreed programmes
40

3.1 Delivery of programmes in advance of works
40 3.2 Performance against programme
   
43 4. Sustainability
44 4.1 Sustainability and Scotland’s trunk roads
   
47 5. Monitoring, testing, recording and reporting
48 5.1 Material and workmanship testing
49 5.2 Recording details of routine maintenance operations
50

5.3 Reports by the OCs
51

5.4 Quality management
45

5.5 Environmental management
56 5.6 Health and safety management
57 5.7 Resolving problems and improving performance
59 5.8 Key performance indicators
   
63 6. Financial
64 6.1 Financial overview
65 6.2 Programmes, budgets, orders and spend
67 6.3 Contract control and management systems
67 6.4 Claims and commercial issues
   
68 Glossary of main terms
   
70 Acronyms
71 Useful Websites
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